New to Canada

Renting Here Is a Paperwork Game

Newcomers rarely get turned down for being a risk. They get turned down for not having the documents a Canadian landlord expects, and for not knowing what the rules actually are. Both are fixable, and this page fixes them.

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How Renting Actually Works in Ontario

If you have rented in another country, some of this will be familiar and some of it will be genuinely different. The differences are where people get caught out.

1

You apply, then compete

A good unit in the GTA may get several applications the same day. Landlords choose. This is why arriving with a complete package matters more than anything else you can control.

2

They check income and credit

Expect to show an employment letter, pay stubs or bank statements, and to be asked for a credit check. Landlords need your consent to run one.

3

You sign the Standard Lease

Ontario has one official lease, Form 2229E. Any extra clause that conflicts with the law is void, even if you signed it. Read section 15, where extra terms go.

4

You pay first and last

First month's rent, plus a last month's rent deposit. That is the maximum. Damage deposits and security deposits are illegal in Ontario.

Costs beyond the rent. Budget for tenant insurance, roughly $15 to $30 a month and often required by the lease. Utilities may or may not be included, so check the lease carefully. There is no agent fee for you as a tenant in most GTA rentals: the landlord pays the commission.
The most common obstacle

No Canadian Credit History? Read This

Almost every newcomer hits this wall. There are legitimate ways around it, and there are things you should refuse. Know the difference before you start viewing.

Bring a co-signer. This is the strongest move you have.

A co-signer, sometimes called a guarantor, is someone already established in Canada with good income and good credit who signs the lease alongside you and becomes legally responsible if the rent is not paid. For a landlord looking at a thin file, this answers almost every concern at once.

Ask early, and be honest with them about what they are agreeing to. It is a real financial commitment, not a formality. A relative or long-settled friend is the usual choice.

You may offer to prepay rent. A landlord may not demand it.

This one is widely misunderstood, and getting it wrong costs newcomers money. Under sections 105 and 106 of the Residential Tenancies Act, a landlord cannot require more than a last month's rent deposit. Demanding six or twelve months upfront as a condition of renting to you is not legal.

However, a tenant who voluntarily offers to prepay may do so, and the courts have treated a genuine voluntary prepayment as a credit against future rent rather than an illegal deposit. So it is a legitimate way to strengthen an application when your file is thin.

Protect yourself if you do this. The offer must genuinely come from you. Never hand over money before the lease is signed. Get it written into the agreement as prepaid rent, naming the exact months it covers, and never as a “deposit”. Pay by a traceable method, never cash. If a landlord tells you upfront that several months are required, that is a demand, and it is not lawful.

Show savings instead of a score

A credit score exists to answer one question: will this person pay. A bank statement showing several months of rent sitting in an account answers the same question directly. Bring it, and bring an employment letter confirming your role, salary and that the job is ongoing.

If you have a credit report from your home country, bring that too. It will not be scored here, but it shows a history of meeting obligations and it shows you came prepared.

What a landlord may never do

A landlord cannot refuse you because of your citizenship, your place of origin, your ethnic background, your religion, your family status, or because you receive public assistance. These are protected grounds under the Ontario Human Rights Code.

They also cannot charge a damage deposit, a security deposit, a pet deposit or a cleaning deposit, and a “no pets” clause is void under section 14 of the Act. You never need to give anyone your Social Insurance Number to rent a home.

Avoiding trouble later

Most Disputes Start the Same Way

Landlord and tenant relationships in Ontario go wrong for predictable reasons, and nearly all of them trace back to something that was never written down.

Get every promise into the lease. If the landlord says they will repaint, replace the fridge, or allow a parking spot, it goes in section 15 in writing. A verbal promise is worth very little at the Landlord and Tenant Board.

Keep requests in email. Not text, not phone calls. If you ever need to show that you reported a problem and nothing happened, you will need a dated record.

Photograph everything on move-in day. Every room, every existing mark, and every meter reading. It takes ten minutes and it settles almost every argument about damage when you leave.

Report faults even if you plan to fix them yourself. It starts the clock on the landlord's legal duty to repair, and it protects you from being blamed later for an unauthorised alteration.

Disputes go to the Landlord and Tenant Board, not to court. Either side can apply. Filing is your right as a tenant and cannot be used as a reason to evict you. Tenants can get free help through a local community legal clinic via legalaid.on.ca.
Two minutes with Mo

How to Prepare

The short version, from someone who does this every week across Toronto, Peel and Durham.

Video coming shortly

In the meantime, the checklist below covers everything the video will, in writing.

Download the checklist
Free, no account needed

Build Your Rental Profile

Answer these and you will get a formatted PDF you can attach to any rental application, so a landlord sees a complete, organised file instead of a blank one. Takes about three minutes.

Step 1 of 4

About you

We only ask what a landlord legitimately needs. We never ask for your Social Insurance Number, your immigration status, or where you are from.

Step 2 of 4

What you are looking for

The more specific you are, the better we can match you and the stronger your application looks.

Step 3 of 4

Employment and income

This is what a landlord is really assessing. If you have not started work yet, say so and mention your offer letter.

Step 4 of 4

Strength of your application

These are the things that turn a thin file into an accepted one. Be honest — a landlord will verify.

What happens next. Your answers generate a PDF that downloads to your device, and they are sent to Mo Realty Team so we can help you find a place. We do not send your details to any landlord. You decide who receives your profile. See how we handle information in our privacy note, or ask us any time.

Already have a place in mind?

We can view it with you, check the lease before you sign, and tell you honestly whether the rent is fair for that area. There is no cost to you as a tenant.

Talk to Mo